Diploma in Medical Office Administration

The graduate will know to work in a medical office environment. The student will know first about the Code of Ethics, The father of Medicine, Privacy and Confidentiality of the patients and medical associations and organizations in Canada. After completion of the course, student will be able to work in medical office as a receptionist, medical administrator, in the health care industry administrative support department and also in hospitals. At the end of the course students will get work experience by working in a doctor’s office.

Module I
Student Success Strategies
Time management
Decision making
Risk management
Introduction to computers
Internet in detail
Using windows explorer
Using Microsoft outlook explorer
Medical Fundamentals
Introduction to medical field
Future as a medical administrative assistant
Medical Science
Nutrition & nutrition planning
Special patients in the health care
Anesthetics
Module II
MS Office Applications
Word
Excel
Power point
Anatomy, Physiology & Terminology
Musculoskeletal System
Respiratory system
Lymphatic and immune system
Digestive system
Male & female reproductive system
Nervous system

Introduction to the clinical procedures
Medical Machine Transcription
Transcription introduction
Medical reports transcription for the different case
Studies and medical terminology used therein

Module III
Medical Office Practice Assisting
Responsibilities, reception, booking, filing,
Patient’s record management
Hospital records,
Private insurance and third party insurance
Doctors & the low
Medical Records Administration
Management of finances in the medical office
Banking
Payroll
Ordering supplies

Professional Skills
Communicating in person, by telephone and in meeting
Giving oral presentations
Job search, resume & cover letter

Module IV
Medical Software Applications
Ohip and WSIB billing
MD 4000 medical software
Able MED medical
Billing with MD 4000 software

CPR (Cardiopulmonary Resuscitation)
Practicum/ Work Experience


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